Case Study - Jonathan George Consultancy

How does partnering with a trained third-party consultancy like JGC simplify the build process for brokers and MGAs?

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With over 35 years of experience in insurance underwriting and digital product development, Jonathan George Consultancy Ltd (JGC) delivers strategic, intelligent, and innovative solutions for the UK Insurance Industry. They help brokers, MGAs, and insurers develop and strengthen their digital footprint through scalable product builds and the implementation of best-in-class, end-to-end technology, driving operational efficiency and delivering exceptional customer experiences.

When it comes to bespoke schemes, JGC’s platform of choice is SchemeServe. The Consultancy’s founders explain the importance and benefits of insurance providers having control of their own schemes and how SchemeServe helps its clients to do this, providing flexible and efficient ‘build your own’ technology, fully supported with training, that ensures its clients achieve best-in-class product build, administration, and distribution. Completing the SchemeServe Wunderwriter Certification training on the platform, puts the control firmly in the hands of the client.

Intuitive insurance software builds

George Hemmings, Managing Director at JGC explains: “With SchemeServe you’re able to build with a best practice approach. This means we can deliver our clients a solution that gets even complex multi-line commercial insurance products to market in just days and weeks, rather than months as seen elsewhere in the industry.”

JGC recommends SchemeServe both for new scheme builds and for clients looking to consolidate their software stack and achieve a simpler, workable, and intuitive solution in one place. “SchemeServe is easy to integrate and has all the tools and functionality to build products quickly and maintain total control over administration and distribution. For example, “you can design and amend documents, adjust ratings and build reports yourself quickly and efficiently at no extra cost,” says George. “Importantly, it’s not just a platform for trade, it’s also the perfect environment to test new builds and implement wholesale improvements to existing products; we recently worked with a client to overhaul an existing commercial product, test and push to live in just a matter of days – that’s impressive by anyone’s standard.”

SchemeServe consistently delivers a strong return on investment for its MGA, insurer, and broker clients. By enhancing operational efficiency and significantly reducing time-to-market for new products, it has contributed to sustained growth in GWP across its client base.

Self-build best practice

“SchemeServe has the most reasonable approach to self-build in the market”, says George. “Other vendors purport to deliver self-build and self-serve solutions, but when you look closely the reality is very different.” 

Thanks to its low-code technology, new products can be created, configured and launched within days without the need for deep technical expertise. The system is simple and intuitive. This speeds up product development whilst reducing costs, and provides a simple and easy environment to constantly fine tune every aspect of the policy administration process.

However, particularly for brokers with delegated underwriting authority and MGAs, partnering with a specialist third-party consultancy like JGC who have Wunderwriter certification, can significantly simplify the process as well as provide end-to-end support.

The full Wunderwriter experience

There are two options for the training:

1. 40 hours Wunderwriter Certification – covers absolutely everything on SchemeServe and is more technical.

2. Intensive Build training – 3-5 days and tends to be ‘on the job’ training whilst building a live scheme

Training might only be for one-off schemes, or as was the case with JGC, to empower them to develop and manage multiple schemes of varying sizes and complexities.

JGC’s two founders completed the 40 hours of dedicated training required to achieve Wunderwriter Certification. It covers the real nitty gritty of scheme builds, including ratings, reports, policy admin, as well as the opportunity to build test schemes under the watchful eye of SchemeServe’s technical experts. It’s the perfect training package for insurers, MGAs, brokers and consultants seeking to manage and build schemes for themselves (or others) in the future.

Everyone in the team at SchemeServe have worked in insurance before so they speak the same language and the technology ‘makes sense’ in an insurance context – the platform has been built around insurance, not made to fit it.

“This was a fantastic experience”, says George. “Incredibly engaging, customisable to our needs, and we could consume it in a way that made sense to us. By the end of the training, we felt fully confident in our ability to build and manage schemes within SchemeServe, including how to support niche and complex needs and build in customised features. In fact, within just two sessions, we were able to build complete and dynamic question sets and apply a working rating structure.”

JGC believes that taking the certification training is an obvious choice because it further supports a best practice approach to scheme building. It is their belief that brokers and MGAs can achieve a big difference to operational efficiency and policy conversion time if they implement SchemeServe and really understand how it works by getting ‘under the hood’ with the training.

“It’s a one-off investment of 40 hours, but I would say completing the training makes building products astronomically quicker, perhaps even as much as 75% faster, and provided us with the means to offer an additional service to new and existing clients.” he concludes.

“It’s a one-off investment of 40 hours, but I would say completing the training makes building products astronomically quicker, perhaps even as much as 75% faster, and provided us with the means to offer an additional service to new and existing clients.”

With over 35 years of experience in insurance underwriting and digital product development, Jonathan George Consultancy Ltd (JGC) delivers strategic, intelligent, and innovative solutions for the UK Insurance Industry. 

They help brokers, MGAs, and insurers develop and strengthen their digital footprint through scalable product builds and the implementation of best-in-class, end-to-end technology, driving operational efficiency and delivering exceptional customer experiences.

Ready to take control of your schemes?